Terms and Conditions

Terms and Conditions for Ourons Ltd t/a Neem Cake Sales

1. Acceptance of Terms

By using this website and placing orders, you agree to these Terms and Conditions. If you do not agree, do not use this site.

2. Account Registration

– Businesses must register an account to place orders. 

– You must provide accurate, complete information during registration.

– You are responsible for maintaining the confidentiality of your account and password.

 3. Orders

– All orders are subject to acceptance by Ourons Ltd t/a Neem Cake Sales.

– Prices do not include taxes unless otherwise stated.

– Orders once placed are binding. Cancellation is only at our discretion.

4. Payment Terms

– Payment must be made in full by BACS (Bankers’ Automated Clearing Services) before shipment.

– Late payments will incur interest at a rate of 8% per annum above the Bank of England base rate.

5. Delivery

– Shipping is generally by UPS, with despatch within 3 business days from receipt of payment.

– Delivery times are estimates and not guaranteed.

– Risk of loss passes to you upon delivery to the carrier.

 6. Returns and Refunds

– Returns are only accepted if the product is defective or does not meet the specifications provided, within 14 days of receipt.

– Custom or specially manufactured items are non-returnable unless defective.

– Refunds or replacements are at our discretion.

7. Warranty

– Products come with a warranty as specified in the product description or documentation.

– Warranty does not cover misuse, abuse, or normal wear and tear.

8. Limitation of Liability

– We are not liable for indirect, special, or consequential damages arising from any use or inability to use our products.

– Our total liability for any claim shall not exceed the price paid for the products.

9. Intellectual Property

– All content on this website, including text, graphics, logos, and images, is the property of Ourons Ltd t/a Neem Cake Sales and protected by copyright laws.

10. Governing Law

– These terms are governed by the laws of England and Wales, without regard to its conflict of law principles.

11. Changes to Terms

– We reserve the right to modify these terms at any time. Changes are effective immediately upon posting.

12. Contact Information

For questions or concerns regarding these terms:

Ourons Ltd t/a Neem Cake Sales  

retail@ourons.co.uk

By ordering through this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.